Frequently Asked Questions

1. What types of hair products do you offer?

We specialize in high-quality women’s hair, including bundles, wigs, closures, and frontals. Our products are designed to enhance your natural beauty and provide a flawless look.

2. Do you offer custom wig services?

Currently, we do not offer custom wig services, but we are working on expanding our offerings. Stay tuned for updates!

3. Where do you ship?

We currently ship only within the United States.

4. How long does shipping take?

Orders are typically processed within 2-3 business days. Once shipped, delivery usually takes 5-7 business days, depending on your location.

5. What is your return policy?

Due to hygiene and safety reasons, all sales are final. We do not accept returns or exchanges unless the product arrives damaged or defective. If you encounter any issues, please contact us at afstor53@gmail.com within 48 hours of receiving your order.

6. How do I care for the hair products?

To maintain the quality and longevity of your hair, we recommend:

• Washing and conditioning regularly with sulfate-free products.
• Avoiding excessive heat and chemicals.
• Using a satin or silk bonnet while sleeping.

7. Can I dye or bleach the hair?

Yes, our hair products are made from 100% human hair and can be dyed or bleached. However, we recommend consulting a professional stylist for best results.

8. How can I contact customer support?

For any questions or concerns, please email us at afstor53@gmail.com. Our team is here to help!

9. Do you offer wholesale options?

Yes, we do! If you’re interested in bulk orders, please email us at afstor53@gmail.com for more details.

10. Can I track my order?

Absolutely! Once your order is shipped, you will receive a tracking number via email so you can monitor its progress.